Driver/sales Workers

Description

Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery. Includes newspaper delivery drivers.

Tasks

Collect money from customers, make change, and record transactions on customer receipts.
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Write customer orders and sales contracts according to company guidelines.
Inform regular customers of new products or services and price changes.
Listen to and resolve customers' complaints regarding products or services.
Record sales or delivery information on daily sales or delivery record.
Call on prospective customers to explain company services or to solicit new business.
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Review lists of dealers, customers, or station drops and load trucks.
Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
Collect coins from vending machines, refill machines, and remove aged merchandise.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Food Production: Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Persuasion: Persuading others to change their minds or behavior.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Mathematics: Using mathematics to solve problems.

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition: The ability to identify and understand the speech of another person.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Far Vision: The ability to see details at a distance.
Speech Clarity: The ability to speak clearly so others can understand you.
Written Comprehension: The ability to read and understand information and ideas presented in writing.

Work Activities

Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Work Context

Outdoors, Exposed to Weather: How often does this job require working outdoors, exposed to all weather conditions?
In an Enclosed Vehicle or Equipment: How often does this job require working in a closed vehicle or equipment (e.g., car)?
Face-to-Face Discussions: How often do you have to have face-to-face discussions with individuals or teams in this job?
Contact With Others: How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Telephone: How often do you have telephone conversations in this job?
Time Pressure: How often does this job require the worker to meet strict deadlines?
Very Hot or Cold Temperatures: How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets: How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Impact of Decisions on Co-workers or Company Results: How do the decisions an employee makes impact the results of co-workers, clients or the company?
Indoors, Environmentally Controlled: How often does this job require working indoors in environmentally controlled conditions?

Interests

Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Style

Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity: Job requires being honest and ethical.
Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Work Values

Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations

Counter and Rental Clerks

Retail Salespersons

Advertising Sales Agents

Insurance Sales Agents

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Real Estate Sales Agents

Lay Titles

Any Commodity Sales Deliverer

Bakery Deliverer

Bobtailer

Bread Distributor

Bread Jockey

Breadman

City Route Driver

City Routeman

Coal Deliverer

Coin Collector

Coin Machine Collector

Delivery Driver

Delivery Person

Distributor

Driver

Expressman

Ice Delivery Driver

Iceman

Jukebox Route Driver

Jukebox Routeman

Laundry Agent

Laundry Route Driver

Laundry Routeman

Lunch Truck Driver

Merchandiser

Milk Deliverer

Milk Delivery Driver

Milk Route Deliverer

Milk Truck Driver

Milk Wagon Driver

Milkman

Motor Route Carrier

Newspaper Delivery Driver

Pick Up Driver

Pizza Delivery Driver

Publication Distributor

Relay Man

Relay Worker

Roadman

Route Contractor

Route Deliverer

Route Driver

Route Driver Salesperson

Route Jumper

Route Rider

Route Sales Driver

Route Salesman

Routeman

Rural Carrier

Sales Route Driver

Sales Route Driver Helper

Salesperson Driver

Special Events Driver

Territory Manager

Towel Distributor

Truck Driver

Truck Driver Salesperson

Wagon Driver Salesperson

National Wages and Employment Info

Median Wages (2008):: $10.9 hourly, $22,670 annual.

Employment (2008):: 394,110 employees