Maids And Housekeeping Cleaners

Maids and Housekeeping Cleaners

Description

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Tasks

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
Dust and polish furniture and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Move and arrange furniture and turn mattresses.
Hang draperies and dust window blinds.
Wash dishes and clean kitchens, cooking utensils, and silverware.
Polish silver accessories and metalwork, such as fixtures and fittings.
Sort clothing and other articles, load washing machines, and iron and fold dried items.
Request repair services and wait for repair workers to arrive.
Sort, count, and mark clean linens and store them in linen closets.
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Run errands, such as taking laundry to the cleaners and buying groceries.
Remove debris from driveways, garages, and swimming pool areas.
Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures.
Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
Assign duties to other staff and give instructions regarding work methods and routines.
Replace light bulbs.
Answer telephones and doorbells.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Transportation: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Skills

Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking: Talking to others to convey information effectively.
Time Management: Managing one's own time and the time of others.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Abilities

Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision: The ability to see details at close range (within a few feet of the observer).

Work Activities

Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Work Context

Spend Time Standing: How much does this job require standing?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets: How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Spend Time Bending or Twisting the Body: How much does this job require bending or twisting your body?
Indoors, Environmentally Controlled: How often does this job require working indoors in environmentally controlled conditions?
Spend Time Walking and Running: How much does this job require walking and running?
Exposed to Contaminants: How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
Spend Time Making Repetitive Motions: How much does this job require making repetitive motions?
Frequency of Decision Making: How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls: How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Freedom to Make Decisions: How much decision making freedom, without supervision, does the job offer?

Interests

Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Integrity: Job requires being honest and ethical.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Work Values

Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations

Chefs and Head Cooks

Cooks, Fast Food

Dining Room and Cafeteria Attendants and Bartender Helpers

Dishwashers

Floor Layers, Except Carpet, Wood, and Hard Tiles

Packers and Packagers, Hand

Lay Titles

Bed Maker

Bunk House Worker

Cabin Cleaner

Care Taker

Caretaker

Chambermaid

Charwoman

Cleaner

Cleaning Maid

Cleaning Matron

Cleaning Porter

Cleaning Team Member

Commercial, Residential, or Industrial Housekeeper

Cottage Attendant

Curtain Worker

Day Worker

Dining Room Maid

Domestic Helper

Domestic Laundry Worker

Domestic Maid

Dormitory Maid

Downstairs Maid

Drapery Worker

Environmental Services Aide

Environmental Services Worker

Executive Housekeeper

Furniture Duster

General House Worker

Guest Room Attendant

Hall Worker

Home Housekeeper

Hospital Cleaner

Hotel Maid

House Cleaner

House Worker

Housecleaner

Household Worker

Housekeeper

Housekeeper, Cleaning, Cooking

Housekeeping Aide

Housekeeping Attendant

Housekeeping Cleaner

Housekeeping Department Worker

Housekeeping Laundry Worker

Housemaid

Ironer

Linen Folder

Linen Keeper

Linen Room Custodian

Linen Room Worker

Linen Worker

Lodging Facilities Attendant

Lodginghouse Keeper

Maid Housekeeper

Maid, Cleaning, Cooking

Motel Maid

Parlor Maid

Rest Room Maid

Restrooms or Lounges Maid

Room Cleaner

Room Maid

Second Butler

Section Housekeeper

Service Cleaner

Shower Maid

Upstairs Maid

Visiting Housekeeper

Ward Maid

National Wages and Employment Info

Median Wages (2008):: $9.41 hourly, $19,570 annual.

Employment (2008):: 894,920 employees