Management Analysts

Description

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Tasks

Gather and organize information on problems or procedures.
Analyze data gathered and develop solutions or alternative methods of proceeding.
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
Design, evaluate, recommend, and approve changes of forms and reports.
Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Recommend purchase of storage equipment and design area layout to locate equipment in space available.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Operations Analysis: Analyzing needs and product requirements to create a design.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Work Activities

Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.
Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Work Context

Telephone: How often do you have telephone conversations in this job?
Face-to-Face Discussions: How often do you have to have face-to-face discussions with individuals or teams in this job?
Electronic Mail: How often do you use electronic mail in this job?
Spend Time Sitting: How much does this job require sitting?
In an Enclosed Vehicle or Equipment: How often does this job require working in a closed vehicle or equipment (e.g., car)?
Deal With External Customers: How important is it to work with external customers or the public in this job?
Importance of Being Exact or Accurate: How important is being very exact or highly accurate in performing this job?
Importance of Repeating Same Tasks: How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls: How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Time Pressure: How often does this job require the worker to meet strict deadlines?

Interests

Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Style

Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity: Job requires being honest and ethical.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence: Job requires persistence in the face of obstacles.
Analytical Thinking: Job requires analyzing information and using logic to address work-related issues and problems.
Initiative: Job requires a willingness to take on responsibilities and challenges.

Work Values

Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Lay Titles

Administrative Analyst

Adviser Sales

Analyst Sales

Analyzer Sales

Business Analyst

Business Consultant

Business Development Analyst

Business Management Analyst

Business Management Consultant

Business Operations Analyst

Business Process Analyst

Business Process Consultant

Clerical Methods Analyst

Commercial Specialist

Consultant

Consultant Sales

Dealer Analyst

Employment Programs Analyst

Forms Analysis Manager

Forms Analyst

Health Program Analyst

Health Program Specialist

Health Systems Analyst

Healthcare Consultant

Human Resource Analyst

Industrial Analyst

Management Analyst

Management Consultant

Management Scientist

Organizational Development Consultant

Performance Consultant

Price Analyst

Program Development Specialist

Program Evaluator

Program Management Analyst

Project Management Analyst

Project Manager

Purchase Analyst

Purchase Price Analyst

Quality Control Analyst

Records Analysis Manager

Records Management Analyst

Records Management Director

Reports Analysis Manager

Reports Analyst

Staffing Consultant

Survey Analyst

Technical Analyst

National Wages and Employment Info

Median Wages (2008):: $37.79 hourly, $78,600 annual.

Employment (2008):: 540,440 employees